Revenue leakage & assurance
Leakage detection across the meter-to-cash process — unbilled usage, soft shutoffs, tampered equipment, theft and fraud — with attribution back to the customer, account, and process stage where margin is escaping.
← Energy & Utilities
Energy & Utilities
02
Supply & Marketing
Retail and wholesale supply margins are thin and moving. We bring together customer, pricing, and consumption data so supply and marketing teams can see where margin is made and lost — and act on it before the month closes.
Service lines
What we work on here
Where supply & marketing teams put us to work.
Draft Illustrative capability set — being reviewed with our content lead before launch.
Billing accuracy & near-real-time monitoring
Low-latency monitoring of meter-to-cash that flags abnormal usage and billing errors before they harden into revenue erosion — plus the real-time signals to prompt customers to shift or reduce load.
Customer 360 & segmentation
A single customer view across usage, billing, payment, and every interaction channel — then behavioral segmentation that puts the right product in front of the right customer at the right time.
Retention, churn & profitability
Churn and lifetime-value modeling tied to profitability by tariff, rate, and usage pattern — so retention spend goes where it protects recurring revenue, and you can see which customers are subsidizing which.
Selected work
Interactive case studies in supply & marketing.
Supply & Marketing
A public-power utility took analytics off its billing system and cut a 3-hour report to 40 seconds.
A large municipal utility's billing system couldn't support analytics, and ad-hoc extracts were degrading it in production. We moved reporting onto an elastic cloud analytics layer with one governed source of truth.
37× faster key analytics & reports Read →
Supply & Marketing
A retail energy provider learned which customer and product mixes were actually profitable.
In deregulated markets, a complex mix of products and contracts made it hard to tell which customers and deals paid off over time. We built the analytics to evaluate profitability by product, customer, and deal — and the churn behind it.
Product · Customer · Deal profitability, not just volume Read →
Supply & Marketing
A multi-business-unit retailer got one BI master plan instead of four disconnected ones.
Four business units were each adopting BI their own way. We built an enterprise BI master plan — one assessment, one architecture, one adoption path across wholesale/risk, C&I, mass markets, and home services.
4 units → 1 plan enterprise bi master plan Read →